The Nitty Gritty

Shipping - All orders will be shipped via Australia Post. You will receive your tracking details once your piece has been shipped. If you opt to collect. Please only proceed to collection location once you have received your confirmation email. Lè Lit Collection will not be responsible for any shipping delays or damages whist in transit. 

Returns - All our pieces are individually hand made and may contain their very own imperfections (we like to call this character!)

No refunds, returns or exchanges will be authorised that contain imperfections not damaged. We carefully look over your piece and wrap with protection prior to commencing its journey to you or your loved ones. 

If your piece is damaged or faulty, once authorised you will be offered a replacement or refund. We will require a photo and proof or purchase to assist with your assessment and speed up the process. Shipping is non refundable and you will be required to cover your shipping costs if returning an item.

Claims are to be placed with in 21 days of your purchase.

Gift Cards are non-refundable. 

Customer Care - hello@lelitcollection.com